the delivery
⚡️ Rates
The delivery costs of your order vary according to the weight of your order, the shipping amounts are between:
France and Overseas: €1.90 to €4.90 and from 65€ of purchases it's free !
International: €4.90 to €6.90
Tips: To know your shipping costs it's very simple, select your items then in the basket then enter the country in which you want to be delivered, you will be able to see the amount of the delivery before the validation of the payment.
⚡️ Delivery times
Once your order has been placed, you will receive a confirmation email. Your order is now taken into account by our services and will be shipped within 24 to 48 working hours (unless otherwise stated on the product sheet of the article).
Once shipped, count on average for France: 24H to 72H delivery and for international: 3 to 7 days .
Do not hesitate to let us know if your order is urgent and must be delivered before a specific date so that we can do everything to deliver it to you on time!
⚡️ Shipping Method
Our shipments are made via the services of La Poste, in letter followed for small items (pins, patches, brooches) or colissimo if the package is larger.
⚡️ Track my order
Once your package has been dispatched, you will receive an e-mail notification with your tracking number and you will be able to follow its delivery directly from the La Poste website: www.laposte.fr/outils/suivre-vos-envois
Secure payment
You can pay for your order securely with all types of credit cards or even via Paypal from the shopping cart by selecting your desired payment method.
Once payment has been made you will receive an email summarizing your order.
If you have any problem during payment, do not hesitate to contact us via Chat.
returns & refunds
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If you are not satisfied with your purchase, you can return it within 15 calendar days from the date of receipt of the products. To do this, you must first notify us in writing by sending an email to hello@malicieuse.fr indicating the information necessary to identify the purchase (Name or order number) and describing the reason for your return.
For our part, upon receipt of your email, we acknowledge receipt by email, and we specify the steps to follow. In this case, the Customer must return the products to us in perfect condition and respecting the established deadline. From there, Malicious will reimburse the costs associated with the initial purchase. However, the customer will have to bear the direct cost of returning the products.